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Our Privacy Policy |
Privacy Policy?
Frequently Asked Questions
Terms and Conditions
Privacy Policy
Privacy Statement for ORLEANSJEWELS.COM
Here at ORLEANSJEWELS.COM we are commited to never sell or rent information about our customers or visitors. Any personal information that is shared with us will never be given out in any form. In other words, any Personally Identifiable Information is not disclosed, sold, traded, or rented to anyone. Customer information that is collected is for the purposes of filling orders, sending specials or promotional information, enhancing the operation of our site, for statistical purposes and to administer our systems.
Read the complete ORLEANSJEWELS.COM Privacy Statement here.
ORLEANSJEWELS.COM INTERNET PRIVACY POLICY
Your information is safe and secure and your privacy on the ORLEANSJEWELS.COM website is a top priority. ORLEANSJEWELS.COM does not sell, rent or exchange this information for commercial purposes. The information we learn from our customers helps us provide you with the best possible service.
Due to the fact that we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the acquisition and use of this information. By visiting ORLEANSJEWELS.COM you are accepting the practices described in this Privacy Notice.
Frequently Asked Questions
1. What information do we collect online? How do we use it?
a)Information you provide to us. Email: When you subscribe to ORLEANSJEWELS.COM emails, you only have to provide your email address. If you should choose to purchase products, you are not required to register on the site (see Merchandise Orders.)
Merchandise Orders. When you first place an order on our site, we ask you to provide personally identifiable information for processing and shipping the order. This information includes your name, mailing address, credit card billing address(es), shipping address(es), email address, telephone number, credit card security code (will be requested at point of sale but will not be retained for our records), your credit card number and expiration date. We use this information to process and fulfill your order and to notify you of your order by email.
Our site users can choose to electronically forward an email to someone else by clicking "refer a friend." The user must provide the recipients name and email address, as well as the senders name. This information is used to let the recipient know who sent the email. This email is a one time only email and the information is not retained or used for any other purpose.
Contests. When you enter a ORLEANSJEWELS.COM contest, sweepstakes, or other promotional event, we collect information to administer the program and notify the winners. Typical information requested includes your name, address and email address. You may receive promotional emails from ORLEANSJEWELS.COM as a result of entering the contest, but you always have the option of choosing not to receive additional communications.
Surveys. Occasionally ORLEANSJEWELS.COM conducts surveys to improve your customer experience. We may use the site to conduct surveys, or may contact you via email or phone. Surveys are anonymous and you always retain the option not to participate.
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Testimonials. From time to time, ORLEANSJEWELS.COM responds to the emails and letters from satisfied customers, requesting to use the positive comments from the customer in various promotional efforts. If you grant us permission to use your information, we pledge to keep your personal information confidential.
Customer Service. If you contact our Customer Service via phone, mail or email, ORLEANSJEWELS.COM keeps a log of the information with your personal information that you may provide to continue improving our service, follow-up on customer requests, and contact people who may be violating our policies.
b) Other information we collect.
Site Optimization. In order to assure your visit to ORLEANSJEWELS.COM is completely satisfactory, our system automatically identifies which browser you are using, the IP (Internet Provider) you used for access, and your Operating System. We do not collect any personal information from your hard drive.
Usage Tracking. ORLEANSJEWELS.COM tracks user traffic patterns throughout our site. We use tracking information to determine which areas of our site users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue building a better site for you.
Cookies. We will place a text file called a "cookie" in the browser files of your computer when placing an order. The cookie itself does not contain personal information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. In order for you to purchase items on this site, it is necessary for your browser to accept our cookie, which in this case is a harmless reference number that corresponds to your order. The number is meaningless, and it contains absolutely no information about you, your internet activities, email, or anything else. The number has meaning only to the shopping cart system, and only while you are shopping on this site. A cookie can't read data off your hard disk or read cookie files created by other sites. ORLEANSJEWELS.COM uses cookies to track user traffic patterns (as described above).
You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to place an order.
c) Third party companies.
ORLEANSJEWELS.COM does use third party companies to store data and help us provide our products and services to you. These companies do not have direct access to your data and are contractually restricted from using your information in any manner.
2. How does ORLEANSJEWELS.COM use email?
ORLEANSJEWELS.COM does not share your email address with third parties for any commercial purpose. We send one email message to confirm each order you make, and we occasionally send you follow-up messages containing information specifically related to your order (such as shipping delays). Through our checkout procedure, ORLEANSJEWELS.COM gives you the option to receive email notification on new features, specials and services. You may opt out of receiving these promotional emails at any time.
You may contact our customer service by email at WEBMASTER@ORLEANSJEWELS.COM. We encourage your communications since we use your input to improve our site, products and services. Our customer service representatives review and respond to every email that we receive.
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3. How does ORLEANSJEWELS.COM protect its customer's information?
ORLEANSJEWELS.COM is committed to online data security. Although total security does not exist on the Internet, ORLEANSJEWELS.COM takes all reasonable steps to assure secure transmission and storage of your information. We protect transmission of information between your PC and our servers by utilizing industry standard efforts, such as firewalls and Secure Socket Layers provided by Trustwave ® encryption software. We store information relating to our customers on a high security server behind a firewall that is safeguarded from Internet access.
While we use Secure Socket Layer encryption to protect sensitive information online, we also have procedures to protect your information offline. All of your information is restricted to our offices. Only employees who need to use your information to perform a specific job (for example, billing clerks or customer service representatives) are authorized to access personally identifiable information.
As we continue to develop our business, we could buy or sell assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that ORLEANSJEWELS.COM or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. We will notify our customers if any of these situations occur.
4. Does ORLEANSJEWELS.COM protect email addresses?
When you submit your email to ORLEANSJEWELS.COM, we protect it with the same high-security methods that we protect all personal information.
5. What if I don't want to send personal information over the Internet? If you prefer to look for products on ORLEANSJEWELS.COM and order by phone, call us at 800-433-6849. Any information you give ORLEANSJEWELS.COM, by telephone or the Internet, is stored on a secure server.
If you have any questions regarding ORLEANSJEWELS.COM's Privacy Policy, you can email us at webmaster@orleansjewels.com. Please be sure to include your email address so we can respond to your questions. In you prefer, call 800-433-6849 and a Customer Service Representative will take your call. Or, you can write to: DeGrado, Inc., Customer Service, PO Box 389, Benton, MS, 39039.
ORLEANSJEWELS.COM reserves the right to modify, change or replace this policy at its discretion. Our website, ORLEANSJEWELS.COM, is owned and operated by DeGrado, Inc.
Updated: October 1, 2004
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Terms and Conditions
Welcome to ORLEANSJEWELS.COM! This agreement describes the terms and conditions of your usage of the ORLEANSJEWELS.COM website and the products and services offered therein. YOUR USAGE OF THE ORLEANSJEWELS.COM WEBSITE INDICATES YOUR AGREEMENT TO BE BOUND BY THESE TERMS AND CONDITIONS. If you do not agree to be bound by these Terms and Conditions, do not use the ORLEANSJEWELS.COM website.
1. Usage of the ORLEANSJEWELS.COM Website. Usage of the ORLEANSJEWELS.COM website is restricted to individuals age 18 or over who have the capacity to form a valid and binding contract under applicable law. By using the website, you represent to ORLEANSJEWELS.COM that you are at least 18 years of age and that you are under no legal infirmary which would preclude you from forming a legal and binding contract.
ORLEANSJEWELS.COM reserves the right to deny usage of the website to any individual in its sole discretion.
In addition to agreeing to the terms and conditions contained herein, you agree to abide by any and all laws, statutes, rules and regulations in your usage of the website.
All persons using the ORLEANSJEWELS.COM website are not required to register.
2. Changes and Amendments to User Agreement. ORLEANSJEWELS.COM RESERVES THE RIGHT TO CHANGE AND AMEND THIS USER AGREEMENT FROM TIME TO TIME WITHOUT NOTICE TO YOU. SUCH CHANGES AND AMENDMENTS SHALL BECOME EFFECTIVE IMMEDIATELY UPON THE POSTING OF SAME TO THE ORLEANSJEWELS.COM WEBSITE. ORLEANSJEWELS.COM STRONGLY RECOMMENDS AND ENCOURAGES YOU TO REVIEW THIS USER AGREEMENT REGULARLY ON OUR WEBSITE SO AS TO BE APPRISED OF CHANGES AND AMENDMENTS. YOUR CONTINUED USE OF THE ORLEANSJEWELS.COM WEBSITE AFTER THE POSTING OF CHANGES AND AMENDMENTS SHALL BE DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF ANY REVISIONS OR ADDITIONS.
3. Termination of Agreement. This agreement shall remain in full force and effect from October 1, 2000 until terminated by ORLEANSJEWELS.COM. ORLEANSJEWELS.COM shall have the right to terminate this agreement at any time and without notice to you. In the event of termination of this agreement, you agree that you are no longer authorized to use the ORLEANSJEWELS.COM website and that you will immediately cease your usage of the website.
ORLEANSJEWELS.COM shall be under no obligation to continue operation of the ORLEANSJEWELS.COM website. ORLEANSJEWELS.COM may terminate operation of the website at any time, in its sole discretion, without any liability to you whatsoever.
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4. Website Content. The text, images, logos, photographs, descriptions, data, software, HTML and meta tags within our website and other material on the ORLEANSJEWELS.COM website are herein collectively referred to as the "Content".
Unless otherwise noted, the Content is the exclusive property of ORLEANSJEWELS.COM and is protected under the Copyright and Trademark laws of the United States and the various states. Your use of the Content is limited to your own personal use in connection with shopping and ordering on the ORLEANSJEWELS.COM website and for no other purpose. Any use by you other than that specifically authorized in this agreement is strictly prohibited. The content may contain errors, inaccuracies, omission and typographical errors or may be out of date. You acknowledge that ORLEANSJEWELS.COM provides the Content for informational purposes only and is not binding on ORLEANSJEWELS.COM unless specifically indicated to be so.
ORLEANSJEWELS.COM reserves the right to change, delete, update or correct the Content at anytime and without notice to you.
5. Price and Ordering. All prices shown on the ORLEANSJEWELS.COM website are quoted in United States Dollars. In addition to the price for goods and services, ORLEANSJEWELS.COM will add charges for shipping and handling and sales tax (where required by law) to all orders. ORLEANSJEWELS.COM reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the website without incurring any obligation to you. Products displayed on this site may or may not be in stock and are available while supplies last. Descriptions of, or references to, products or services on the website do not imply endorsement of that product or service, or constitute a warranty, by ORLEANSJEWELS.COM.
The receipt by you of an order confirmation does not constitute ORLEANSJEWELS.COM's acceptance of an order. Prior to ORLEANSJEWELS.COM's acceptance of an order, verification of information may be required. ORLEANSJEWELS.COM reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from ORLEANSJEWELS.COM, for any reason. ORLEANSJEWELS.COM reserves the right to limit the order quantity on any item and to refuse service to any customer without prior notification. Making any kind of purchase from ORLEANSJEWELS.COM, phone order, online order, mail order, you do agree to these terms and conditions.
In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, ORLEANSJEWELS.COM shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ORLEANSJEWELS.COM shall promptly issue a credit to your credit card account in the amount of the incorrect price.
6. Interference, Hacking and Other Malfeasance. You agree that you will take no action of any kind to interfere or "hack" the ORLEANSJEWELS.COM website including, without limitation, introducing viruses onto the system and running software routines to impose large loads on our servers and other infrastructure.
7. Indemnity. You agree to indemnify and hold harmless ORLEANSJEWELS.COM, its employees, officers, directors, agents and owners from any claim or demand, including reasonable attorney's fees, made by any third party arising out of you breach of this agreement.
8. Breach of this Agreement. In the event that you breach any part of this agreement, we may immediately issue a warning to you, temporarily suspend or refuse to provide our services to you.
9. Disclaimer and Limitation of Liability. THE ORLEANSJEWELS.COM WEBSITE AND THE PRODUCTS AND SERVICES OFFERED THEREIN ARE PROVIDED WITH A GUARANTEE AS EXPLAINED IN OUR GUARANTEE ON THIS SITE. ORLEANSJEWELS.COM MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE WEBSITE AND THE PRODUCTS AND SERVICES OFFERED THEREIN MADE BY ANY LINKED SITE OR ITS CONTENT, INCLUDING THE AVAILABILITY OF ANY SITE OR THE CONTENT, INFORMATION AND MATERIALS ON IT OR THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THAT CONTENT, INFORMATION AND MATERIALS. ORLEANSJEWELS.COM ALSO DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE WEBSITE OR ANY LINKED SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE ORLEANSJEWELS.COM SITE OR ANY LINKED SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. Some States may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. UNDER NO CIRCUMSTANCES SHALL ORLEANSJEWELS.COM, ITS SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OWNERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN ANY WAY OUT OF ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE ORLEANSJEWELS.COM SITE OR ANY LINKED SITE OR ITS CONTENTS, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF PROGRAMS OR OTHER DATA ON COMPUTER SYSTEMS OR OTHERWISE, EVEN IF ORLEANSJEWELS.COM IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10. User Submissions. Any information you transmit to the ORLEANSJEWELS.COM website will be treated as non-confidential and non-proprietary in nature. As such, ORLEANSJEWELS.COM may use such submissions for advertising, promotions, broadcasting, posting or other transmission.
11. Entire Agreement/Severability. This agreement constitutes the entire agreement between ORLEANSJEWELS.COM and the user.
12. Applicable Law. This agreement shall be governed and construed according to the laws of the State of Louisiana, without regard to its conflicts or choice of law provisions. Any and all controversies arising out of this agreement shall be tried in the United States District Court of the Eastern District of Louisiana at New Orleans, Louisiana unless that Court lacks subject matter jurisdiction in which case the courts of general jurisdiction of Orleans Parish, Louisiana shall be the appropriate forum and venue for any such action.
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